Sending your product back
Making sure you are 100 % happy with your Silk Addict products is our number one priority, so if for any reason you need to make a return you can do so within 30 days from receiving your order. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
Creating your return couldn't be easier and for all orders within the UK and Ireland it's completely free. Simply contact us at hello@silk-addict.com or use the form below and we will create a free returns label to send to you.
As soon as we receive your return we will notify you by email to let you know. You’ll
automatically be refunded on your original payment method within 10 business days. Please note it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please
contact us at hello@silk-addict.com